Thank you for visiting our store Returns - 1. The item must not be altered or damaged in any way shape or form. 2. Return Upon receiving the items your payment will be refunded within 1-2 working days. 3. Email us for return instructions before sending merchandise back. 4. Sizing does not affect the return policy.  Payments- We accept payment through PayPal only. Payment should be made within 10 days of purchasing the item.(In case of more time is needed then let us know) Feedback - We strive for 100% Customer Satisfaction and we always leave positive feedback to our buyers. We hope the same from you also after purchasing the item. FAQ - Question. Are the items you are selling Brand New and Genuine? Answer. We only sell brand new items. We do not sell used jewelry. All our jewelry is 100% Silver Earring, Fine Jewellery Earrings, 925 Sterling Silver Earrings, Positive Feedback, Customer Satisfaction, New Items, Sterling Silver Earrings, 10 Days, Silver Earrings